Help & safety

Staying safe

• • Inspect the item or space in person before paying anything.
• • Never pay a token amount to “hold” something you have not seen.
• • Qwatar staff will never ask for your password, OTP or a payment.
• • Keep the conversation and the agreement clear about duration, deposit and return conditions.

Report a listing

Open the listing and choose Report. Tell us the reason — fake listing, already rented, spam or a scam attempt — and our moderation team will review it and take the listing down if needed.

Questions we get often

What does Qwatar charge?

Renters pay 0% brokerage — browsing and contacting owners is free. Owners list their first item free, and Qwatar never takes a cut of the rent itself.

How do I pay the rent?

You settle rent and deposit directly with the owner, in person. Qwatar does not hold money, does not collect payments and never asks you to pay to release a booking.

Why is my listing waiting for review?

Every listing is checked by a moderator before it goes live, so renters only see real items. You can track the status in your dashboard, and if something needs fixing you will see the reason and can edit and resubmit.

How do I report a listing?

Open the listing and use the Report button. Tell us what is wrong and our moderation team will review it. You need to be signed in so we can follow up.

What should I check before renting?

Always inspect the item or space in person, ask for the owner's ID, agree the rent, deposit and duration in writing, and never transfer money before you have seen what you are renting.